We're looking for someone customers trust.
At J&T Automotive, the best Service Advisors don't pressure people into repairs. They educate, build confidence, and help customers make the right decisions.
If you've spent years in the automotive industry, you already know the difference.
The advisors who succeed here understand vehicles, communicate clearly, stay calm under pressure, and genuinely care about people.
You'll fit in well if you:
- Have automotive Service Advisor experience.
- Understand how vehicles and repairs work together.
- Can make quick, confident decisions.
- Stay composed during busy days.
- Have strong emotional intelligence.
- Know how to lead conversations instead of simply reacting to them.
- Take pride in providing exceptional customer service.
This probably isn't the right place if you:
- Depend on scripts.
- Don't understand the repairs you're recommending.
- Need someone else to make every decision.
- Believe the highest-pressure advisor wins.
We're not just fixing cars.
We're building relationships that keep customers coming back for years.
Why J&T Automotive?
- Family-owned and operated.
- 24 service bays.
- 12 technicians with more being added.
- High Car Count , Approximately 800+ vehicles every month.
- Modern systems.
- Strong Reputation.
- High car count and high average repair order.
- Performance-based compensation with $85,000–$140,000+ earning potential.
If you're looking for a long-term career instead of just another Service Advisor job, we'd like to meet you.
Pay: $85,000.00 - $140,000.00 per year
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
People with a criminal record are encouraged to apply
Application Question(s):
- What shop management software have you used? How would you rate your experience with Tekmetric?
- What was your average repair order (ARO) at your previous shop?
- What do you believe separates an exceptional Service Advisor from an average one?
- Approximately how much in total labor and parts did you personally write each month at your previous shop?
- How confident are you explaining complex automotive repairs to customers without relying on a technician? Please provide an example.
Experience:
- Automotive Service Advisor: 5 years (Preferred)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Houston, TX 77055 (Required)
Work Location: In person
